​​ORDERING INFO

PLACING ORDERS: 
The Bath House Soap Co. has no minimum order. We accept orders via our online shopping cart. Your order will be processed and shipped within 2 – 3 business days of receipt of payment.

PAYMENT: 
The Bath House Soap Co. accepts VISA, Mastercard, Discover and PayPal. 

For credit and debit card payments please ensure that the billing address you give to us is the same address as on your card statement.

CANCELED ORDERS: 
Order cancellations: If your order has shipped, we can not cancel it.

SHIPPING POLICY: 
The Bath House Soap Co. ships via USPS within the 48 contiguous US states, HI, AK, Puerto Rico, the Virgin Islands.  We strive to ship all orders within 1-2 business days of receipt of payment.

ADDRESS CORRECTIONS: 
Misdirected shipments, due to customer error, or abandoned shipments (orders not picked up at the delivery address provided, such as a UPS HUB) are subject to re-direct fees and/or return shipping charges by the shipper.

RETURNS: 

All returns must be authorized by The Bath House Soap Co. There are no exceptions.  All returns are subject to a 20% restocking fee. All returns must be received within 7 days of authorization.  Unauthorized or late returns will be discarded and no credit issued. There are no exceptions. Return requests made after 3 days of confirmed delivery are refused and the sale is considered final.   All sales are considered final after 30 days. There are no exceptions.

CLAIMS: 
Please call us immediately if your shipment is damaged. Damage claims must be made within 3 business days of receipt of your shipment. All damage claims are subject to verification by the USPS, at their discretion. Please do not discard the box or material enclosed as it may be required by the delivery service for verification.

DISCLAIMER: 
The Bath Hose Soap Co. is not responsible for the misuse of any products we sell.

PRIVACY POLICY: 
The Bath House Soap Co. NEVER sells or rents your information to anyone — ever.

The Bath House Soap Co.
Soap Emporium & Perfumery

Ooltewah, Tennessee 37363
BathHouseSoapCo@gmail.com

 

We are a small artisan company and are either in the shop or out working.

Your email is important to us. Please allow 1-2 days for the return of your message.